Our policy lasts for 10 days after you receive your item. We must be notified by email (at firstname.lastname@example.org) within 48 hours of you receiving your item(s) for your purchase to be eligible for refund or exchange. We must then physically receive the item within 10 days. If 10 days have gone by since you received your purchase, unfortunately, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you
received it. It must also be in the original packaging.